Airlines & Tourism

Provides latest information / service update to subscribers such as ticket reservation status (i.e. 4001 SMS function) and Service enquiry in specified location (i.e. Location Call Routing) offering by 4001 Toll Free Service.
	Flight information
	Location information

Banking & Finance

Update the customers with IPO status or stock pricing notification proactively by SMS and make order directly through designated 4001 number or served by dedicated agent/Premium service call centre for VIP customers (i.e. Dedicated Personal Service).
	IPO
	Stocks information

Delivery Service and Logistics

Based on caller location and distribute to nearest office/service centre for ordering and update your customers by SMS with delivery status.
	Ordering Service
	Delivery confirmation

Hotels & Resort

Seasonal events, promotional information or reservation confirmation to your customers by SMS and reply SMS or call to the designated 4001 number for reservation directly.
	Service Hotline & Enquiry
	Reservation & booking

Retails and Manufacture

Update the new services and products information by SMS and customers return calls to the designated 4001 number shall be routed towards your pre-defined number when you login to Virtual Call Centre with your PC.
	Telemarketing
	Virtual Call Center

Insurance

Dedicated 4001 number for emergency service in China and Personal agents for any enquiry from your clients and latest update by SMS.
	Personal Adviser
	Emergency Consultation

Conferencing functions

Single 4001 number to cover all office in China for inter-office communication as well as regional/overseas offices.
	Tele-Conference
	Video-Conference